Available on winget

Install 8x8 Quality Management

Quality Management Screen Recording

Install with winget

winget install --id 8x8.QualityManagement

Upgrade

winget upgrade --id 8x8.QualityManagement

Uninstall

winget uninstall --id 8x8.QualityManagement

About 8x8 Quality Management

Users who are subscribed to Screen Recording services for Quality Management have the ability to capture agents' desktop screens. For users that have the Screen Client software installed on the agents' machines, administrators of the system can elect to record the agents' desktop activity along with telephone conversations. After the call is completed, you can watch the video recording in the Slide out Panel.

What's new in 6.3.0

No release notes provided.

Version history

Version	Updated	Notes
6.3.0	Unknown	No notes